Percepção de profissionais de Contabilidade na evolução das rotinas do Departamento Pessoal: um estudo nos escritórios de Contabilidade em João Pessoa

Abstract

This research aimed to describe the perception of accounting professionals about the difficulties and benefits in the evolution of the routines of the Personnel Department, in the accounting offices in João Pessoa. To achieve the objective, resort to qualitative research, of an exploratory and descriptive nature, through the search for bibliographical references of the exact subject. Data collection was done through an interview script applied with Accountants from Accounting offices in João Pessoa. The script was divided into two parts: characterization of the respondent and difficulties and benefits in the evolution of the Personnel Department's routines. The research was applied with five accountants. The data obtained were organized and presented through tables and evaluated through content analysis from the perspective of Marconi and Lakatos (2022). The results of the analysis carried out showed that the prospects for the future are positive in terms of the improvements that are being developed with the evolution of the Personnel Department over the years. In addition, there were negative points regarding the adaptation of the evolution and resistance of customers and employees. Finally, it was concluded that the positive points of the unification of information transmitted through eSocial generated a reduction in manual work, data synchronization, technological development and transmission of information.