A teoria de sistemas aliada ás atividades secretariais : um estudo na universidade federal da Paraiba

Abstract

The professional context of the Executive Secretariat area has undergone profound changes in the labor market since the 1990s. This professional has now demanded of him new skills and attributions that culminate in the establishment of a new professional profile of the executive secretary. This new profile can be analyzed taking into account the activities performed by the executive secretary in the present time, in a way that is allied to the Systems Theory, which has great applicability within the organizational context, especially in view of the role played by a particular professional in the exercise of his duties. This paper aims to analyze systems theory and the activities performed by the executive secretary, considering that most respondents present a broad view on certain situations and even how to deal with problems in a balanced manner, as well as the improvement of their skills having full flexibility in the professional scope similar to the "Functional Man" performing their certain interrelated roles as they are assigned within the organization. Therefore, it is necessary to present both the systems theory and the activities performed by such professional, since the conclusions presented here are based on the author of the present study with support in the theoretical basis through which it is constituted.