O secretário executivo como assessor de comunicação organizacional: um estudo na UFPB – campus IV

Abstract

The purpose of this research is to explain the role of the executive secretary as a communications consultant in organizations, aiming at a quest for excellence in the profession. It is precisely for this reason that the executive secretary must position himself at the top of a hierarchical system of paramount importance in the development of his activities. That is, on the one hand the organizations and on the other the strategic action in the organizations, treating the public in a different way, attending with excellence establishing a lasting relation.The work was based on the qualitative character, on an exploratory research and with bibliographic method, which was directed to a professional graduated in 2 Executive Secretariat, among its functions, acting as an organizational consultant. The results presented the secretary's significant contribution to internal communication relations in organizations, thus presenting the contribution of the executive secretary as an organizational advisor, who develops her activities as a facilitator in internal relations.