Implantação de um sistema ERP em uma agroindústria de fios de sisal da Paraíba

Abstract

Developments in information technology and increasing competitiveness have promoted many changes in organizations, inducing to the need for investments in the area of information systems to provide information faster and reliable for decision making. One solution that has been adopted in enterprises is the installation of integrated management systems, also known as ERP (Enterprise Resource Planning) systems. This present study has the objective to analyze the implementation of an ERP system in an agribusiness company, located in Paraíba from the perception of internal users. How the objectives, the research is characterized as descriptive, and on the technical procedures used to achieve the goals, held literature and a field study, using as an instrument of data collection, a questionnaire with open and closed questions, applied 15 employees of the company searched. The results showed that respondents of the study show company is satisfied in relation to the ERP system and also with the information generated, but the aspects of system flexibility and technical support needs to be improved.