Sistemas de informações integrados para a eficiência dos grandes hotéis em João Pessoa

Abstract

In the world capitalist economy, businesses need today more than ever to connect to resources and facilitate their operations. Thus, the present study aimed to verify if there were indeed integrated information systems in large hotels in Joao Pessoa and brought them to the professionals who used benefits, given that such systems may have brought greater flexibility and security information. For this, we carried out a field study with questionnaires, targeted at hotels that had more than one hundred (100) rooms. The research was then formed by eight (8) hotels, who agreed voluntarily to answer the questionnaire. The principal objective, which was to investigate the use of information systems and technologies, facilitating the work of employees in large hotels in Joao Pessoa, it was found that most respondents (87.5%) answered question. No consensus then the real need for implementation, enforcement and understanding of systems and information technologies within the hotels in Joao Pessoa.