Estudo de métodos, tempos e movimentos : uma análise em uma doceria

Abstract

Contemporary productive organizations are in constant competition in the market, always seeking to stay ahead of their competitors. They adopt different strategies to face the challenges that arise and one of the fundamental approaches is the continuous search for optimization and streamlining of their production processes. In this context, the present research has the general objective of analyzing the methods, times and movements of a production process in a sweet shop located in the city of Mamanguape/PB. To achieve this objective: the production processes of the studied company were identified; its main production process was selected; techniques from studies of methods, times and movements were applied to the selected operation; and improvements were proposed in the analyzed process. The theoretical framework addressed the themes of productivity management and the study of methods, times and movements with details of the tools used. To this end, research of an applied, qualitative-quantitative, exploratory and descriptive nature was developed. A form prepared via Google Forms, digital timer, observation sheet and video camera was applied, in addition to a semi-structured interview. With the data obtained, the main results were developed, which were the Man-Machine Chart, the Flowchart and the determination of the standard time of the production process studied using the Chronoanalysis technique. The results indicate that the number of observations made was sufficient to validate the research. The remaining stages of the study were then carried out, in which it was possible to verify that the standard operation time is 44.83355166 minutes, which is a considerable good execution rate. The conclusions indicate that such results substantiate and exemplify the importance of the applicability of techniques and tools that seek to contribute to optimizing processes, increasing productivity, improving quality and controlling a company's costs, ensuring that operations are efficient and safe.