Assédio moral nas relações de trabalho: Como prevenir e gerenciar conflitos

Abstract

Bullying in the workplace is a growing and worrying phenomenon that can affect the mental health and well-being of workers, compromising productivity and making the organizational environment hostile. This work, using a literature review methodology, presents strategies to combat moral harassment, through a literary review, highlighting preventive approaches and, as a last resort, judicial interventions. Prevention initiatives include raising awareness among workers, regardless of their position or function, raising awareness through training and implementation of clear policies to combat this abusive practice, ensuring an organizational culture that values ethics, empathy, respect and dignity of being. human, making the work environment harmonious and healthy for everyone. However, when cases of moral harassment are detected, it is essential that organizations have accessible and effective reporting and investigation channels, with prevention of reliability and impartiality to protect victims. In addition, support and welcoming interventions for victims, offering psychological support and protective measures to alleviate the consequences of harassment. In cases where abuse is proven, it is of fundamental importance that appropriate disciplinary measures are taken in relation to the aggressors so that they are held accountable for their behavior through warnings or even dismissal, depending on the severity of the case. As a result, effectively combating bullying requires prevention, reporting, investigation and intervention. It is the duty of organizations to guarantee fundamental constitutional principles such as the dignity of all workers, maintaining a safe, respectful and protected work environment in relation to any abusive practice, including moral harassment, whether upward, downward, lateral or organizational.