Avaliação das práticas cotidianas desenvolvidas pelos profissionais nos Centros de Atenção Psicossocial no município de João Pessoa PB

Abstract

The Psychosocial Care Centers (CAPS) are services that provide daily mental health care, following the fundamental principles of articulation between mental health and primary care: health promotion; reception, bonding and accountability; completeness; intersectorality; multiprofessionality; organization of network health care; deinstitutionalization; psychosocial rehabilitation; community participation; promoting user citizenship. The evaluation process within these services becomes an important instrument capable of enhancing assistance, minimizing or solving problems, verifying the ability to resolve issues, and also gauging the perspectives of different service actors (users, family members, professionals, etc.). This study aims to evaluate the effectiveness of daily practices developed by CAPS in the Municipality of João Pessoa, in accordance with the current mental health policy. This is a study evaluating health services, which uses a quantitative approach. The sample was made up of professionals linked to the Psychosocial Care Centers of the Municipality of João Pessoa, Paraíba, CAPS AD Jovem Cidadão, CAPS III Gutemberg Botelho, CAPS III Caminhar and CAPS AD III David Capristiano. The data collection instrument “Avalia CAPS” was applied, in its version for professionals, which evaluates the dimensions of autonomy, integrality and intersectorality. According to the results obtained in the research, with regard to the Comprehensiveness dimension, it was observed that the practices developed by professionals are effective in integrality and interstoriality, however, these practices are often insufficient within the context found in the services, in relation to to the development of users' autonomy/protagonism within the CAPS, the results show that there is still a weakness in recognizing the user's protagonism in relation to their treatment plan, with regard to the development of results, it was observed that the reduction and management of crises, the reduction in the use of medicines and the number of hospitalizations of users proved to be positive, however, some professionals claim that users have difficulties in relation to the reduction in the medicines used. The research also shows us that CAPSad proved to be more effective in developing autonomy/protagonism, integrality and intersectorality and results. The research proved capable of providing an understanding of the work dynamics carried out in the CAPS of João Pessoa within the dimensions analyzed, managing to identify some weak aspects that can be improved within the services.