Método Canvas gestão de processos: descrição da implementação no Colégio Novo Tempo

Abstract

This study aims to improve process management at Colégio Novo Tempo through the application of the Canvas Method, a strategic tool widely used to analyze and visualize an organization's business model. Through the implementation of this model in the context of Colégio Novo Tempo, it was possible to carry out a more in-depth and detailed analysis of the different aspects of the school business. Using the Canvas Method made it possible to identify the strengths and weaknesses of Colégio Novo Tempo, highlighting the areas in which the school stands out and the areas that require improvement. Furthermore, this methodology also helped to identify opportunities - positive aspects that can be explored by the school to obtain a competitive advantage - and threats - external factors that can negatively impact the school's performance. This study also emphasizes the importance of a customer-centric vision, one of the main principles of the Canvas Method. By placing students and their families at the center of the process, the school can get closer to customer expectations and demands, contributing to increased satisfaction and loyalty. In short, this work demonstrates how the Canvas Method can be a valuable tool for improving process management in an educational environment, providing valuable insights for strategic and operational decision-making.