Avaliação de um programa de gestão da segurança baseado em comportamento em uma cooperativa de trabalho médico da Paraíba

Abstract

In the field of safety, significant advances have been made in environmental, technological, legal, and organizational aspects. Globalization and the development of new technologies have driven the emergence of new forms of work organization. In Brazil, despite the important progress achieved in recent years in Occupational Health and Safety, the number of workplace accidents remains alarming, highlighting the need for more effective prevention and control measures. The purpose of this study is to address the need to transform the safety culture of a medical work cooperative in Paraíba, given the alarming scenario of workplace accidents in the country. The study aims to present the results of a Behavior-Based Safety Management Program (PGSC), a tool designed to improve occupational safety culture, as well as to evaluate it in light of occupational health and safety indicators. The research is justified by the high economic and social costs of accidents, in addition to the strategic importance of a safe environment for productivity and organizational social responsibility. In the first part of the study, special emphasis was placed on human and organizational factors in the occurrence of incidents and accidents. Some key safety concepts are discussed, namely safety culture, risk perception, and the development of safe behaviors. In the second part, the entire structure of the Behavior-Based Safety Management Program (PGSC) is presented, detailing each requirement, the desired implementation timeline, and the objectives to be achieved. Finally, data on workplace accidents and other implemented actions are presented, aiming to ensure the continuity of the process. The study provides a replicable model for organizations seeking to strengthen their safety culture, combining behavioral theory with effective management practices.