A CULTURA ORGANIZACIONAL E A INCLUSÃO DE PESSOAS SURDAS NO AMBIENTE DE TRABALHO: PRÁTICAS PARA A INCLUSÃO

Abstract

This undergraduate thesis aims to analyze how organizational culture influences the inclusion of deaf people in the workplace and to identify practices that foster more accessible and inclusive work environments. Based on a qualitative and descriptive approach, the research is grounded in bibliographic review, analysis of legislation, case law, and studies in the fields of Deaf culture and organizational behavior. The study highlights that, despite the existence of protective legal frameworks—such as the Brazilian Law for the Inclusion of Persons with Disabilities (Law No. 13.146/2015) and the Convention on the Rights of Persons with Disabilities (Decree No. 6.949/2009)—communicational, attitudinal, and structural barriers still hinder the full participation of deaf individuals in the labor market. The research demonstrates that organizational culture directly affects inclusion processes and is essential for the success of internal diversity policies. Beyond legal compliance, organizations must take proactive measures, including the presence of Brazilian Sign Language (Libras) interpreters, continuous staff training, accessible recruitment practices, inclusive communication strategies, and the promotion of a culture that respects linguistic and cultural diversity. It is concluded that the inclusion of deaf people requires more than formal actions: it demands cultural transformation, institutional commitment, and the construction of welcoming, accessible, and equitable professional environments.