Metodologias ágeis na administração pública: um estudo exploratório na Secretaria de Educação de João Pessoa (SEDEC)

Abstract

This study analyzed the applicability of agile management as an innovation strategy in the Municipal Department of Education of João Pessoa (SEDEC), identifying its potential benefits and limitations for improving public management. Specifically, it aimed to: a) identify the level of knowledge and perception of public servants regarding agile methodologies and their practices; b) assess the perception of public servants about the current organization of work and the possibilities of adopting agile practices within SEDEC; and c) analyze the perceived barriers and the resources required for the

implementation of agile management in the institution. The research, of a qualitative- quantitative nature, sought to understand the perceptions of public servants about work

organization and the possibilities of adopting agile methodologies in light of the limitations of the bureaucratic model. To this end, a questionnaire composed of 23 questions (20 closed-ended and 3 open-ended) was applied, enabling the identification of the level of knowledge and perceptions of the respondents. The results indicated that, although part of the participants are still unfamiliar with the subject, there is a predisposition toward the adoption of agile methodologies, which highlights the need for awareness-raising and training actions to increase their acceptance and application at SEDEC. In this context, 81.8% of the respondents demonstrated significant receptiveness to agile practices, particularly in their willingness to participate in training programs. It was evidenced that tools such as Scrum and Kanban can help overcome barriers related to communication, decision-making centralization, and administrative rigidity, fostering greater integration and efficiency in processes. It is concluded that the gradual implementation of these practices, especially in more receptive sectors and with the support of top management, can mitigate resistance and strengthen innovation, thereby promoting advances in the quality of educational services.