Contribuições ao design com foco na satisfação: proposição e avaliação de um Serious Game para educação em suporte avançado de vida

Abstract

The use of digital educational games has increasingly been recognized as a promising approach for enhancing learning in complex fields, such as healthcare training. The design of these games involves multiple stages aimed at adapting specific content to the digital environment through playful strategies that support knowledge acquisition. However, these stages do not always incorporate systematic strategies to positively influence user experience and foster engagement and retention. In the specialized literature, some development guidelines can be found that aim to enhance the user experience, although most are limited to specific applications. In this context, the present study aimed to validate a set of design elements focused on user satisfaction, applied to the development of an educational game designed to train medical students in the Advanced Cardiovascular Life Support (ACLS) protocol. To this end, guidelines addressing aspects such as concentration, challenge, skills, control, clarity of objectives, feedback, immersion, and educational content were incorporated. The game was developed using the Unity game engine and later evaluated by medical students, who interacted with the application and completed a satisfaction questionnaire. The results demonstrated a positive reception from the participants, indicating that the use of the proposed guidelines contributed to a more satisfactory and effective user experience. It can be concluded, therefore, that the implementation of these design guidelines positively influenced user interaction, serving as preliminary evidence of their validity and potential applicability in serious games for health education. These findings reinforce the importance of considering user experience aspects in the development process of digital educational games, especially in professional training contexts.