Percepção dos agentes públicos sobre os desafios nos processos de contratações públicas na administração indireta: um estudo de caso aplicado na loteria do estado da Paraíba - LOTEP

Abstract

This study addresses the main challenges faced by the Loteria do Estado da Paraíba (LOTEP) in the context of public procurement, with a special focus on the price research process, a fundamental stage in the preparatory phase of acquisitions. The objective was to understand how the staff perceive and experience these difficulties, as well as to analyze the instruments 3 used to estimate market values, such as the Price Bank, Reference Price, and direct research with suppliers. To achieve this purpose, a qualitative case study method was adopted, based on semi-structured interviews with three employees, complemented by documentary and bibliographic analysis. The results showed that, despite the relevance of the available tools, there are significant limitations, either due to the absence of specific data in official systems or the difficulty in aligning technical specifications with the agency’s demands. It was also found that the lack of detail in documents and the need for greater integration between departments constitute obstacles that compromise the efficiency of the process. It is concluded that the public procurement process is essential as a strategic and flexible instrument, capable of adapting to the constant changes in the market, ensuring transparency, cost-effectiveness, and legal compliance, through adequate planning, continuous staff training, and the ongoing improvement of management practices.