Feedback como instrumento para o desenvolvimento do desempenho profissional em indústrias alimentícias do vale do Mamanguape/PB

Abstract

This study aimed to analyze the role of feedback as a tool for the professional performance development of managers in food industries in the Vale do Mamanguape region, Paraíba, Brazil. It was grounded in the origins, concepts, importance, and characteristics of feedback, as well as its relationship with the teaching and learning process, organizational communication, and performance evaluation. The adopted method was qualitative, applied in nature, with a descriptive and bibliographic approach. Two semi-structured interviews were conducted with managers and analyzed using discourse analysis techniques. The results indicated that feedback enhances communication clarity, strengthens relationships between leaders and teams, and contributes to the alignment of objectives, although challenges remain regarding leadership preparedness and the systematization of the practice. It is concluded that consolidating a culture of continuous and structured feedback is essential for improving professional performance and its effectiveness in the studied industries. The research highlights the understanding and application of feedback in food industries in the interior, providing support for people management.