Sistemas de informação na educação pública: análise do uso do SIAGE em uma escola do vale do Mamanguape

Abstract

The use of information systems has become fundamental in the educational context, as it helps to structure both administrative and pedagogical procedures. In this context, this article aims to identify how the information system used at a public school in the Vale do Mamanguape meets users' academic information management needs. The exploratory and descriptive research was conducted through semi-structured interviews with 12 system users. The collected data were analyzed using a qualitative approach. The results indicate that the system facilitates attendance recording, grade entry, and pedagogical monitoring, promoting organization and centralization of information. However, issues such as technical instability, slowness, duplicate records, and lack of training still generate rework and limit the system's full effectiveness. Based on the reports, we conclude that the system is considered essential at the school; however, there is a need to improve its usability, promote greater user autonomy, and improve technical support, aligning the system with users' real needs.