Avaliação da qualidade de software gerenciador de bibliotecas em uso no Campus IV da UFPB

Abstract

The advancement of information technology has profoundly benefited automation routines and services of a library, but not always these changes turn into productivity gains, for example. How libraries are managed by specific software, we need to assess such applications in terms of quality under the user's point of view, as a way to encourage new updates aimed at the satisfaction of all involved in the management process. The objective of the research is to characterize the system used to manage the movement of the collection of sectoral libraries of the Federal University of Paraíba (UFPB) - Campus IV, in which it is evaluated according to existing methodologies in the standards of software quality standards , ISO / IEC 9126 and ISO / IEC 14598. Research has identified the library functions present in the module, more specifically the flap movement and SISTEMOTECA software. The theoretical foundation presents the quality of literature review, software quality, and presentation of ISOs 9126 and 14598 standards. The nature of work is characterized as an exploratory and descriptive research (survey) with a qualitative approach. As a research tool was used to collect the application checklist data to identify the characteristics and functions of the system and questionnaire In order to evaluate the degree of satisfaction of internal users regarding the functionality, usability, reliability and efficiency.