Tecnologias da informação e comunicação na educação: o impacto das ferramentas tecnológicas no ensino em escolas do município de Pedro Régis durante e após a pandemia de COVID-19

Abstract

The COVID-19 pandemic expanded the use of Digital Information and Communication Technologies in education and required rapid changes in teaching practices and school organization. This study aimed to identify how the use of technological tools affected teaching in public schools located in Pedro Régis, Paraíba, during and after the pandemic. The research adopted a qualitative, exploratory, and descriptive approach and was conducted as a field study. Data were collected through semi-structured interviews with 17 teachers from two public schools and examined through content analysis. The findings showed that WhatsApp was the most widely used tool during remote teaching, along with Google Meet, digital forms, videos, 4 slides, and printed activities. After the return to face-to-face classes, some of these tools remained as supporting resources, although their use was uneven and, in many cases, dependent on individual teacher initiative. Participants acknowledged contributions related to communication, classroom diversification, and the expansion of their pedagogical repertoire. However, they also reported difficulties involving access, insufficient infrastructure, low student participation, and work overload. The study concludes that technological tools had a significant impact on teaching, but their permanent integration depends on institutional planning, continuing teacher education, management support, and improved access conditions.