A cultura de performance e seus impactos na saúde mental dos colaboradores: Um estudo de caso no supermercado Vida Nova

Abstract

This study aims to analyze the impact of the performance culture on the mental health of employees at the Vida Nova supermarket. Performance culture is characterized by an emphasis on achieving goals, productivity, and organizational efficiency, factors that can influence worker behavior and well-being. While such practices contribute to meeting organizational objectives, they can also negatively affect employee mental health—leading to stress, excessive fatigue, and demotivation—particularly when coupled with excessive workloads and limited resources. The research is a descriptive case study employing a qualitative approach, conducted through fieldwork and interviews with the company's employees. Data analysis was performed using the content analysis technique, making it possible to identify perceptions regarding work routines, pressure for results, and organizational conditions. The results indicate that a performance culture exists within the organization, evidenced by practices such as goal setting, constant performance monitoring, and demands for high productivity. The study concludes that the performance culture is ambivalent in nature, capable of fostering both organizational performance and psychological distress in the workplace. Consequently, it highlights the importance of adopting management practices that promote a balance between productive efficiency and quality of work life.