Prospecção de cenários: um estudo sobre a implantação do processo eletrônico nacional na Universidade Federal da Paraíba

Abstract

Public Administration has been adapted to constant changes imposed by the Collectivity, implementing public policies focused on access to information and services which is available online. In order to attend these demands, Brazilian law regulates the legal provisions for acquiring information and services linked to it, such as Law number 12.527/2011, which regulates access to information and provides procedures to be observed, and Decree Act number 8.539/2015, which regulates the electronic processes for conducting the administrative process in the scope of the Federal Public Administration establishing that these sectors must conform to the determinations until the month of October 2018. The National Electronic Process (in Portuguese, PEN) – presents itself as a public management project which aims to meet the information demands required by citizens and imposed by current legislation. Thus, this research is aimed to investigate the PEN implementation process through different scenarios, and to identify its implications in the different sectors and their impacts on processes and servers within the UFPB. The application of the method of prospecting scenarios, proposed by Michel Godet, indicated as the most influential variables for the implementation of the PEN, the "Legislation" and the "Information Systems", pointing out their relations among themselves and the other variables, as well as the respective actors Based on these results, hypotheses were created that based the creation of three different scenarios, namely: optimistic, intermediate and pessimistic. This information may assist management in its decision making and strategic planning of organizations.