O PROGRAMA BOLSA FAMÍLIA E O TRABALHO DO ASSISTENTE SOCIAL

Abstract

This work is a result of observations developed about the work of the social worker at Service Unit, where runs the Bolsa Familia Program, in the city of João Pessoa- PB. When the researcher of this paper was an intern in the supervised internship of the course of Social work at Universidade Federal da Paraíba (UFPB). The paper was based on difficulties faced by the social workers and the work they developed to help the beneficiaries of this program. This researcher realized the necessity to find out answers to improve the attendance of the Bolsa Família Program. Moreover, the author of this paper has the objective of comprehending the work done by the socials workers with the beneficiaries who are, in their majority, poor and black people, women, unemployed people with low education, etc. This paper talks about the work of the social worker, Bolsa Família Program, the conditionalities of the program, the beneficiaries and poverty in Brazil. Furthermore, the researcher used documents and journals to develope this work, she wrote down observations related to the work of the professionals in the attendance of the beneficiaries and the solutions of their petitions. Due to the supervised internship done by author of the present work, she observed that the families registered in the Bolsa Familia Program, arrive at the Service Unit, wanted a immediate solution for their problems, extrapolating the objectives conditions to resolve it. The women realized the Bolsa Familia Program, not as right, but as a divine gift and the State as a protector and a guarantor of rights.