Análise de estoque de produtos acabados em uma indústria automobilística: procedimentos para a melhoria e controle da acuridade

Abstract

Companies are currently increasingly competitive and in search of differentiation, this is directly proportional to good results and excellence in customer perception. Which in turn are often more demanding and selective, because there is a range of options to meet your needs. Organizations need to have clarity and goals to achieve a good level of quality, customer service and end customer satisfaction. Given this, it is essential to maintain adequate and flexible management in companies, so that they can control costs, optimize processes and generate value for them, so that it is reflected in customers and stakeholders. The objective of this work is to determine the causes of the lack of accuracy of finished products in a 4.0 industry-responsible for the manufacture of metal components in the automobile sector-to improve the production process and to have greater visibility than Happens in the company. With this, the company will have greater control and standardization of its processes, very important so that there are no failures and errors do not return to be repeated. An analysis of the causes of the lack of accuracy in the company's dispatch was developed, where the inventory of finished products was located, which in turn had no control or view of how many items existed in that location. The use of the 5W1H tool was applied to study the phenomenon, then the cause-and-effect tool-Ishikawa-where it was obtained a root cause targeting using the "five Whys" As a result, there was an increment of more than 100% in the accuracy of the expedition, reduction of the time of the dock of the products, greater reliability of programming processes and constancy and truthfulness in the systemic data.