PROPOSTAS DE MELHORIAS NO SETOR DE ARMAZENAGEM DE PRODUTOS DO SEGMENTO SANEANTES DOMISSANITÁRIOS NA CIDADE DE JOÃO PESSOA

Abstract

In the current globalized scenario, the search for competitive advantage is a crucial factor for the permanence of the company in the market in which it is inserted. Thus, the importance of logistics is evidenced today in the company through its strategic function, providing it, levels of services increasingly attractive to its customers. In this research, a case study was carried out, where the company's logistic activities were observed through direct observation and interviews with warehouse employees, so it was possible to understand the internal logistics processes, more specifically the processes of storage and handling of cargoes and make proposals for improvements to these processes. It was proposed the visual demarcation of the warehouse layout, in which it promotes improvements in the spatial organization of loads in the warehouse, besides the proposition of adoption of a load positioning system, which provides improvements throughout the logistics process, both for receiving, storage and shipment of cargo, improving the efficiency of these activities, in addition to influencing the reduction of costs and changes in the levels of services of the company.