Determinação dos requisitos de software a partir da conversão das necessidades de software dos usuários do DER/PB

Abstract

Employees of the Departamento de Estradas e Rodagens da Paraiba (DER-PB) has shown dissatisfaction with the software they use. In other words, the software running on the DER-PB are not meeting the needs of its members. Faced with this dissatisfaction potential, and based in models of Sommerville, Pressman, Delone, Doll and Laudon, it has created a model for needs assessment and processing thereof in software requirements. In this work was developed a case study with field research to describe as faithful as possible the needs of DER-PB users. The main results were a group of users software requirements, the levels of satisfaction of DER members divided into six factors and a problem resolution model of software. It was concluded that is totally possible write software requirements through the users necessities produced, both in response to the demands of prospective software users, as focusing on results generated by the models of satisfaction. It is noteworthy also that the sectors that have the most efficient software are the ones that have more impact in the process and results of the public repartition.