Políticas públicas sustentáveis: uma análise da confiança dos moradores de João Pessoa na administração pública

Abstract

The term “sustainability” has been increasingly used in the context in which we live, with this the organizations have been adopting sustainable development policies. This phenomenon occurs for several reasons, both in the private and public sectors. The objective of this article was to analyze the confidence of citizens residing in João Pessoa in sustainable public policies adopted by the Public Administration of the municipality. The research used a questionnaire with items related to three constructs, two related to the measurement of citizen confidence (Benevolence and Credibility) and one related to the antecedents of trust (Predisposition to trust). The survey included a sample of 129 citizens residing in João Pessoa and the results indicated that, although the municipality of João Pessoa has titles related to sustainability, citizens do not place high levels of confidence in such sustainable public policies. This is caused, among other factors, by the low predisposition to trust, which in turn, can be caused by the failure in communication between the municipality and the citizen.