Desenvolvimento de um curso em formato EAD utilizando ferramentas de gestão da qualidade

Abstract

The pandemic by the new coronavirus started in the world causing people to reinvent themselves, showing everyone a completely different pace to follow the difficult times that would be about to start. Then, at the most different levels of education, the reinvention of ways to teach classes that would no longer be presential began, it was necessary to adopt emergency remote teaching at various levels of education around the world, seeking typical experiences and practices of distance teaching – Distance Education, which is a well-established modality. However, it is worth noting that, even before the pandemic, Brazilian regulations already provided for onsite university courses to adopt remote practices as part of the workload. Thus, the pandemic emergency situation ended up accelerating the process of including remote activities in on-site education. The Distance Education system is expanding in Brazil and its application, within legal parameters, includes distance classes, with content available virtually. It is also important to point out that the virtual medium, by reaching an increasing number of users, is an important source of knowledge dissemination. Making use of available technological means has become essential in an increasingly globalized world. Thus, this paper aims to describe the development of a remote course combined with the application of quality management tools. The Lean Manufacturing Distance Education course is aimed at students participating in the extension project: Implementation of Lean Manufacturing methodologies. Results obtained show that the distance learning modality for courses, combined with the application of the main tools in the area of quality management, makes that modality improve in the process.