Contribuições de um projeto de desenvolvimento de fornecedores às empresas participantes

Abstract

Outsourced companies are increasingly taking on a strategic role vis-à-vis contracting organizations. This relationship has been strengthened and is no longer aiming for cost reduction, triggering a mutual partnership where both need to have aligned strategic objectives. Thus, it becomes increasingly common for large contractors to carry out a supplier development project. However, with the intensification of this type of partnership and project, it is necessary to analyze the expectations and interests of the participants in this business. Under the understanding and analysis of this context, the objective of this work is to identify the contributions to a service provider company participating in a supplier management development project in an energy distributor in Brazil, taking into account the profile of the segment of distribution and suppliers participating in the project. This study seeks to identify the needs and expectations of these companies regarding their participation in the project. This allows us to compare the participating companies at the start (diagnostic evaluation) and after their completion (evaluation of results), enabling the identification of lessons. Learned and main applications of this type of project from the perspective of the participants. The methodological procedures adopted were the qualitative approach, the descriptiveexploratory nature of research regarding the ends and the case study regarding the means. The universe of the research is the set of suppliers of the electricity distributor in contracting Brazil, having as a sample the set of suppliers that carried out the evaluations, whether for diagnosis and/or results. The collection of primary data was carried out in a documental way and through participant observation of the researcher, as it acts in the dialogue between the suppliers and the contracting party. Overall, it can be said that, based on the results found, the supplier management development project actually contributes to the development of the management of the participating companies, ensuring that the needs of their contractors are met and bringing gains not only related to the supply of a particular product or service, but also for the development of the company globally, especially with regard to the maturity of its business processes and results. This is essential to the generation of value to stakeholders and the sustainability of suppliers and contractors, strategic partnership perspective and productive chaining and market and sector competitiveness (operations).