Otimização dos processos da Gestão Eletrônica de Documentos – (GED) da empresa D/S/A

Abstract

Presents the results of the work of completion of undergraduate degree in archival science/UFPB elaborated with the aim to identify barriers to the information flow of the ECM system company D/S/A, in order to optimize document management. To achieve this goal, a methodological procedure was adopted from the descriptive method with sample cut from the Personal Department of the company's archive. For this purpose, two specific objectives were set: to highlight the recommendations for scanning arquivisiticos documents, as Conarq (2010) which served as the theoretical basis for the analysis of data that were collected through participant observation and an applied interview script with the managers and accredited auditors. The results showed problems in the document flow of the imaging system, particularly in the "subseries: holiday notice, procedural joint and time sheets, which justifies (Final Thoughts) the presentation of guidelines for drafting a written policy of Electronic Document Management/ GED for "Personal Department" series as a measure to the resolutions of the problems identified.