Aplicação de uma ferramenta de multicritério para priorização de projetos: Um estude de caso em uma empresa do setor elétrico.

Abstract

Project management is a very popular topic within organizations in the current scenario, it is seen as a set of tools capable of planning, implementing and managing activities to achieve specific organizational goals. Within this universe that makes up project management, project prioritization is relevant since it is a set of processes that help to develop a ranking of project relevance through the establishment of criteria that can be widely disseminated in the

organization. Considering the above, the main objective of this research is to apply a multi- criteria tool for prioritizing projects from organizations operating in the Brazilian electricity

sector. The present work is a case study of a qualitative nature carried out in the project office of a company in the electricity sector and its data collection instruments were: the application of a questionnaire, non-participant observation and documental data collection technique. During the research, the AHP (Analytic Hierarchy Process) method was seen as the most suitable multicriteria method to support the prioritization of projects for decision making by incorporating both qualitative and quantitative factors in its procedure. After completing the method application, the most important criteria for the organization within the portfolio management were verified, and the strategic alignment as well as the financial return of each project were the most targeted criteria in the company's project prioritization process.