A comunicação digital e os desafios para a inclusão de pessoas cegas no ambiente de trabalho.

Abstract

This paper presents an exploratory qualitative research, with the objective of identifying the main challenges of including blind people in the work environment through communication in the digital space. Thus, it starts from the assumption that the simple creation of affirmative vacancies in organizations does not constitute an effective inclusion of this public, but requires a cultural and structural adaptation, which aims to incorporate the blind person completely into the workspace, allowing them autonomy. A survey was then developed with blind employees of the Federal University of Paraíba, through semi-structured interviews. The analysis of the data obtained evidenced the lack of actions that aim to contribute to the readjustment of the workspace and provide autonomy to the blind servants. The following were identified: the unavailability of robust Assistive Technologies for employees; lack of technical support; and lack of accessibility on the institution's own platforms. Such barriers impede the autonomy of servers, making them dependent on third parties to carry out simple activities. Thus, we understand that accessible communication plays an important role in changing this reality, since they have the potential for mediation and dialogue, contributing to the improvement of spaces and effective inclusion.