Avaliação de desempenho dos discentes e docentes do curso de secretariado executivo da UFPB – campus IV

Abstract

The performance evaluation is a tool used to evaluate the performance of teams that are experiencing difficulties in the development of their activities or that wish to enhance their results. The present research had as objective to evaluate the performance of the students and professors of the course of executive secretariat of the UFPB - campus IV, as well as the evaluation of the same ones with respect to the referred course. To perform the data collection, a field survey was carried out with 150 students and 12 teachers of the secretarial course during the classes. In general, teachers have good performance in their teaching methodology and good relationships with students; lack of interest on the part of students in seeking useful extra-class information; as to the course, it was possible to perceive that it is a multidisciplinary course, although it is still little recognized in the labor market. In addition, it was noticeable that the use of performance evaluation was of great value for the development of teachers and students, because it is important to understand the behavior of these and their needs. Therefore, adopting this tool in the university is extremely important, since this evaluation can offer the evaluators the means to improve their performance and achieve good results in the course of the activities carried out.