A importância das línguas estrangeiras para o profissional de secretariado executivo no atual mercado de trabalho

Abstract

Nowadays, because of the new technologies and of the changes that have been occurring over the years, the job market is increasingly demanding. This is why the organizations search for Executive Secretariat professionals who have some differential, and, have knowledge and proficiency in one or more foreign languages can be considered one really important point. Therefore, in general, this research intends to analyze the importance of the foreign languages in the performance of the Executive Secretary, and more specifically, it is intended to show the need of these languages to a better perform of the Executive Secretariat professionals in their activities; Verify what contributions related to the learning of the foreign languages does the Secretariat course brings to the students, aiming the job market; Present the benefits given to these professionals by the proficiency in foreign languages, and analyze if the students try to follow the trends of the current job market and if they try to professionally evolve to become employable. To realize this work was adopted a bibliographic research, in a qualitative-quantitative way and with exploratory character. As source of information collection, it was opted a questionnaire with multiple choice questions, in order to obtain informations about the profile of the interviewed, the job market, and their opinion about the importance of foreign languages. It was observed, according to the answers of the questionnaire applied to the professionals, that most of the companies in which these Executive Secretaries work, don’t require that those professionals have proficiency in foreign languages. However, even without need other languages in their workplace, the professionals believe that the importance of having this ability is a determinative factor in the hiring process of the Executive Secretariat professionals, and that have knowledge in foreign languages is a crucial point for the organizations. Another verified factor was that most of the interviewed said they have never done any language course out of university. This is a worrying percentage because the professionals need to go look for some differential and innovation for their abilities and competencies, and the course of Secretariat open the doors for the pursuit of qualifications, awaking the interest and the need of increase the knowledges through the realization of other foreign languages courses.