POLÍTICA NACIONAL DE HUMANIZAÇÃO E SUA INTERFACE COM O SERVIÇO SOCIAL

Abstract

This work has as its object of study the National Humanization Policy (PNH) and its relationship with social service. We aim to analyze the relationship between Social Service and National Humanization Policy, based on the principles of health reform. The health reform was driven by a series of factors, we highlight the dissatisfaction with inequality in access to health services and the search for a more inclusive and equitable health system, symbolizing a change in relation to the practices used in the period, which were the retirement funds (IAPs). With the implementation of the Unified Health System - SUS (resulting from the sanitary reform), a new understanding arises: health policy integrates as part of broader public policies. Currently, the National Humanization Policy is incorporated into the other SUS policies, following the strategic principles of this health system regarding decentralization, regionalization, hierarchy, and social participation. The interest in researching this topic arose from the Supervised Internship in Social Work at Institute Cândida Vargas, which is a reference maternity hospital in João Pessoa, due to the specialized services in obstetric and neonatal care, with the title of amigo da criança an Hospital Initiative (BFHI) and Cuidado Amigo da Mulher (CAM). The present research is qualitative, based on documentary and bibliographic sources, with refinement in the historical-dialectical materialist method. We analyze the regulations of Health Policy and the CFESS-CRESS set, in addition to the most recent productions in the field of social work in health and in the context of humanization. Finally, we present the research results, successfully discussing the role of the social worker with the National Humanization Policy (PNH) and its implementation in the health field. We also identify that both the user and healthcare workers are being dehumanized concerning disease-centered care and the precarization of working conditions, respectively. This results in consequences in interpersonal relationships.