A NECESSIDADE DE ACOLHIMENTO DAS CRIANÇAS COMDEFICIÊNCIANOSERVIÇO DE PEDIATRIA DO HOSPITAL ARLINDAMARQUES: um estudo de caso

Abstract

The present work focuses on reflecting upon the absence of a professional reception protocol aimed at children with disabilities in the pediatrics department of Hospital Arlinda Marques. We aim to address the issue of the lack of healthcare reception for children with disabilities from the perspective of comprehensiveness, analyze healthcare comprehensiveness from the perspective of individuals with disabilities, and, finally, analyze the implications that the lack of healthcare reception has on children with disabilities and their families during their hospitalization. To emphasize the importance of proper reception for children, we conducted a narrative literature review and documentary research. In this context, the data stem from an experience gained during supervised training in the hospital's Social Service. We frame the research question as follows: "Does the lack of reception for children with disabilities compromise comprehensiveness in healthcare delivery?" With this, it was possible to ascertain that the absence of proper reception can indeed jeopardize the comprehensiveness of care for children since it encompasses the provision of services that encompass prevention, promotion, treatment, rehabilitation, and palliative care. In this regard, we also observed that respecting comprehensiveness is an essential condition, as it places the user at the center of care and provides a service that respects their dignity and autonomy within the hospital environment. Thus, this research is based on two main pillars: the academic, contributing to a topic that has not received extensive attention within the field of Social Service, and the social, highlighting the significance of addressing the numerous challenges faced by people with disabilities in Brazil, including the provision of healthcare. Therefore, through this analysis in light of the reviewed literature, we aim to identify both the positive and negative aspects of reception in the hospital.