Plantão PROCON: Defendendo seus direitos a qualquer hora, em qualquer lugar

Abstract

This work focuses on the implementation of an application dedicated to optimizing com munication between consumers and PROCON, seeking to revolutionize the way these interactions are carried out. Using cutting-edge technologies such as ReactJS for user interaction, PostgreSQL for secure data storage and NodeJS for efficient processing, the application stands out for its robustness and effectiveness. Inspired by best business practices and the need to provide a more agile and efficient experience for consumers, the solution was subjected to a rigorous testing plan, ensuring usability, security and reliability in its operation.