Usuários com síndrome de down: como observar a interação em testes de usabilidade?

Abstract

Assistive Technology supports the inclusion of individuals with intellectual disabilities in various segments of society. In order for the Assistive Technology resources to provide effective use their users must be evaluated from their perspective, and interaction observation is a rich practice in data collection. When users have Down's Syndrome, the processes of observation of the interaction and consequent data collection need to consider their cognitive, sensory, and motor limitations. This work presents the instantiation and application of usability tests considering a set of recommendations found in the literature to observe the interaction of users with Down Syndrome. The tests included the observation of 8 participating users interacting with the PlayDown application and the results are presented as lessons learned.