Uso do Design Thinking na construção do plano de ação do Comitê Gestor Local da Primeira Infância do Poder Judiciário Estadual

Abstract

Design Thinking is an approach that has been used by public and private organizations as a way of applying collaboration and co-creation techniques in decision-making and policy formulation processes. In the public sector, the approach is gaining ground mainly because it adds aspects of innovation in Public Administration. Therefore, the general objective of this research is to describe the application of Design Thinking in the construction of the strategic planning of the Action Plan of the Local Management Committee for Early Childhood of the state Judiciary. The specific objectives are: To present how the Committee's strategic planning was carried out, what the limitations were, and the results obtained. For this, the methodology is qualitative and descriptive research, which used a case study for discussion and analysis. Furthermore, participant observation and documentary research were also used. The results obtained demonstrate success in the essence of the Design Thinking approach, it was demonstrated that it was possible to apply an innovation methodology that deconstructs several stereotypes of the institution under study, encouraging other institutions to apply Design Thinking or other practices that encourage and collaborate for the innovation in the public sector.