Peopleware: modelando a relação cognitiva entre usuários e sistemas de informação

Abstract

The traditional boarding in the CI if restricted to the experimentation of the practical informacionais and what these practical can produce of techniques and procedures to deal with the phenomenon of the information. We detach two historical events that had led, necessarily, if to rethink this vision of the information: the Second World War I,that made of the information a war weapon, developing technologies and procedures for the control and use of this new weapon and the Third Industrial Revolution, that a add of bigger economic value to the products commercialized in the world made of the information and the knowledge. The recurrence to a interdisciplinary with a vision humanist of science (study of the user) was the exit found for the CI to give reply to that if it occurred above to the facts, that they had passed to be called respectively: explosion of the information and the revolution of the technology of the information,generating new paradigms in the CI. Between which, the attempt of overcoming of a centered traditional vision in the systems of information in exchange for one in theuser of the information, in a movement of is for inside of the user, in search of the meaning of the directions that the give user to the information in its daily one. Studies of the cognitive supplies of the information, started to be one of the new questions of the area.However,still linked to a vision mechanics of that it comes to be the evolution of the cognitive structure human being, that sight as a process of fulfilling of holes, emptiness or cognitive gaps. Rethink this question, we appeal to the method of the dialectic and materialism to relate all eats the parts and the parts with the all that involves the slight knowledge of cognition, technology of the information and speech and to formulate visual theoretical a model relative. For in such a way, we appeal to a theoretical research trying formulate the visuaI theoretical model based on our construction of the following concepts: cognitive structure,speech, possible work and communication to one given social,cultural and historical reality, the informational society.