Basta, precisamos crescer: os desafios da tomada de decisão

Abstract

The Case for Teaching presents the dilemma of 2 partners of a small technology company, who differ in their views on how the company and its operations should expand. In the case under discussion, the company, which already had a well-established commercial location in the region, felt that the facilities could no longer accommodate the flow of customers, especially on busy days. The co-owners also felt they had the ability to offer a greater variety of products and services, even though the facilities would not support such expansions. This teaching case aims to illustrate a complex decision-making process and its implications based on the story of a small company. Although the expansion solution may seem simple at first glance, like every decision in the business world, there are several variables that need to be analyzed before the hammer can be made. Although the story is based on a real case, the dialogues present in this work are fictional. It is from this context that this case develops, seeking to provide an overview of the entire theoretical framework seen in the Administration degree such as decision-making process, organizational relationships, cost analysis, location and strategic planning.