Satisfação no trabalho : um estudo acerca do onboarding, treinamento e local de trabalho na UFPB

Abstract

This study aims to research job satisfaction among administrative technicians at the Federal University of Paraíba (UFPB), focusing on institutional actions related to onboarding, training, and workplace assignment. It is an applied research project with a quantitative approach and a descriptive character, developed through a case study. Data were collected via a structured on-line questionnaire administered to administrative staff who joined the institution within the past seven years. The data were analyzed using descriptive statistics and Spearman correlations, with the aid of PSPP software. The results indicate moderate satisfaction levels regarding the workplace, with growth opportunities presenting the lowest average, while perceptions of workplace comfort and available equipment scored slightly higher. The decision to stay or leave the institution showed significant correlations with variables such as overall job satisfaction and perceived personal and professional development. The same question also correlated significantly with variables from the onboarding and training blocks, highlighting the importance of well-structured initial practices in employee retention. The study concludes that factors related to integration, training, and infrastructure directly influence satisfaction and engagement among administrative staff. It recommends standardized onboarding procedures, improved institutional communication, and ongoing investment in professional development as strategies to strengthen organizational culture and enhance the value of public servants.