Uma abordagem pragmática para avaliação de risco ergonômico: um modelo curto e abrangente para avaliar riscos psicossociais no local de trabalho

Abstract

Psychosocial risks are recognized as significant contributors to occupational health problems. Preventing and managing these risks requires adequate workload management, promoting a positive work culture, and providing mental health support services. However, a shortcoming in psychosocial risk management is the lack of rapid and comprehensive tools for assessing and recognizing these risks in the workplace. The aim of this study was to verify the usefulness of the PRD-PRQ (Participatory, Rapid and Detailed Questionnaire of Psychosocial Risks) tool as an ergonomic demand analysis instrument. The study was conducted in a hospital in the state of Alagoas. Initially, a literature review on psychosocial risks and ergonomics was carried out. Subsequently, the PRD-PRQ tool was applied to the target audience of the research. Concomitantly, an ergonomic demand analysis was carried out through interviews with managers and team leaders in eight sectors of the evaluated hospital. The questionnaire was answered by 251 workers, and interviews were conducted with eight managers or team leaders, covering administrative and care sectors of the hospital. The results show that high workload, intense pace, lack of balance between personal and professional life and the perception of organizational injustice are the main factors that affect the mental and physical health of workers. In addition, relationship problems between colleagues and superiors and inadequate working conditions, such as lack of thermal comfort, were identified. The results indicate that the PRD-PRQ tool has the potential to be used as a useful and effective instrument for ergonomic demand analysis, contributing to the identification and assessment of psychosocial risks, providing a comprehensive understanding of working conditions and workers' needs. Further studies are needed to validate its effectiveness and scope in different work contexts.