Análise e monitoramento de perícias de obras civis através de Business Intelligence: aplicações em uma construtora americana

Abstract

This research evaluated the implementation of a Business Intelligence (BI) system aimed at monitoring and analyzing construction inspections in a mid-sized American construction company located in Orlando, Florida. The method adopted was the case study, of applied nature and descriptive character. The methodological procedures comprised the automated extraction of data through a programmatic integration interface, the modeling of a relational database hosted in a cloud service, the treatment and standardization of data through structured database queries, and the development of interactive visualization dashboards directly connected to the data repository. The implemented solution operated as a Management Information System (MIS), providing managers with performance monitoring reports, operational indicators, and alerts on non-conformities. The results showed that centralizing inspection data in a structured analytical environment promoted a change in the organization’s decision-making behavior, replacing management based on informal communications with decisions grounded in concrete data. The solution also demonstrated that BI can transcend its analytical function, acting as an instrument for subcontractor accountability, traceability of construction processes, and feedback to the company’s construction manual through automated natural language processing, configuring a continuous cycle of operational improvement. The results confirm the feasibility and relevance of BI adoption in the construction sector as an evidence-based managerial modernization strategy.