Análise perceptiva da empatia na fala de Professoras do Ensino Técnico

Abstract

Introduction: Empathy is defined as an important communicative skill for interpersonal relationships. In teachers, the relevance of positive, welcoming and engaging communication is understood, with the aim of awakening the student's attention and favoring a better quality of teaching. Objective: To verify if there is a correlation between the self-perception of empathy in teachers and the auditory perception of lay judges. Methodological procedures: Four teachers from a technical education institution in João Pessoa, Paraíba participated in the study. All teachers answered a sociodemographic questionnaire and the Empathy Inventory (IE) protocol, whose objective is to evaluate the self-perception of empathy. Sequentially, recordings of their respective classes were performed for auditory-perceptual analysis by lay judges through a semantic differential scale available on the Survey Monkey platform. Descriptive data analysis was performed and the Mann-Whitney test was applied using the Statistical Package for Social Sciences 20 software, with a significance level of 0.05. Results: A significant difference was 2 observed between factors that make up the IE, as well as between teachers from the auditoryperceptual analysis, indicating teacher 3 as the most welcoming, understanding, pleasant and interesting teacher. In contrast, teacher 4 obtained the highest score, approaching the negative adjectives. Final considerations: It was verified that there was no correlation between the teachers' self-perception of empathy and the auditory perception of lay judges. However, the teachers showed high levels of empathy in the self-perception inventory and, in the judges' perception, they were also considered empathetic, but at lower levels.