Análise da gestão da informação do núcleo de educação especial (NEDESP/UFPB).

Abstract

Information is an strategic tool which is essential in the organizational environment because it is through it that it is possible to stablish a relation between the external environment to the organization and its strengths and weaknesses, taking into consideration the needs of the public. This study comprises the process of Information Management utilized by the Special Education Center (NEDESP) in the provision of information for the visually impaired students of the Federal University of Paraiba (UFPB) they attend, considering the particularities of these attendees. It covers the study of the Information Science in its interaction with Information Management, aiming at social equity from the availability of informative content. It adopts, methodologically, the case study and an approach of a quali-quantitative type of descriptive character. It starts, at a first stage, at a bibliographical and documentary research and, in a second stage, at the application of semi-structured interviews and questionnaires. The field of research is the NEDESP/UFPB and the sample consists of students attended by the Center and its staff. It utilizes content analysis of Bardin (2010) to analyze the results and the Ecology of Davenport (1998) was adopted to define the following categories: the perception of the information environment, the structuring of information and the organizational political structure, as well as the use of information and evaluation of informational processes. The evaluation (MONTEIRO, S. A; DUARTE, E. N, 2015) of informational processes (monitoring and evaluation of information) was ached to those categories because it was considered indispensable to the Managing process. It identifies that there is no information management structured at NEDESP, the information is not systematized and there is not a monitoring and evaluation process to suit the informational practices utilized. It presents the practices of information management proposed, as well as document management, procedures and the systematization of data collection in the center and the Corporate Portal. It can contribute to the understanding of both management and employees about the information management process at the Center and collaborate with practices that help the process of providing NEDESP information so that they can meet the visually impaired in your information cycle in process of teaching and learning.