A Biblioteca Nilo Peçanha – IFPB sob o olhar dos seus usuários

Abstract

For information units to satisfactorily meet the informational needs of their users, it becomes necessary to conduct studies that allow to obtain information in order to identify their needs and relationships with the services they provide. Thus, this research aimed to investigate the informational needs of users of Library Nile, Federal Institute of Education, Science and Technology of Paraiba. This is a study of descriptive and was used as an instrument of data collection, a questionnaire consisting of open and closed questions. Data analysis and opinion regarding the use of the library qualitative approach was used. Regarding the treatment of data obtained quantitative approach is used. Participated in this study eighty-nine members. The data showed the following results: the survey participants are mostly students IFPB distributed in several courses, these students are largely of young people who have up to 25 years, most of the respondents are male and attending library daily, using the space to study, most of them claim to achieve the goal in the search for information, even finding the main difficulties the lack of books and the lack of signage on the shelves. Research has shown that the point of view of the target audience, in relation to the library and the services it provides, most respondents show up moderately satisfied, reporting inadequate acoustics, physical space, outdated collection, problems with the facilities, lighting insufficient and temperature as factors undermining the full satisfaction with the information unit studied