IMPLEMENTAÇÃO DO PROGRAMA 5S EM UMA INDÚSTRIA DE BENEFICIAMENTO E PROCESSAMENTO DE CAFÉ

Abstract

Safety and quality are important topics in a food industry. And when you talk about coffee, Brazil is a reference in production, export and consumption. This paper is a case study on the implementation of the 5S Programme in a coffee processing industry. For the successful deployment of the Programme in industry, 7 stages have been established: manual development; development of implementation schedule; implementation of training; application of questionnaire I; practical implementation – Day “D”; application of Questionnaire II and monitoring through the conduct of audits. For the construction of this deployment project, a manual was developed that served as a guide for the development of the methodology within the industry, it contains all the steps necessary for the implementation of the 5S programme, as well as its monitoring. From the questionnaires, it was important to highlight the level of knowledge of employees after the application of the training, as well as the perception of employees regarding the relationship of the implementation of the Program with food safety. With the implementation of the 5S Program in the coffee industry it was possible to verify that there was improvement in the working environments, as the “S” of the Program ensure that employees create a culture of organization, cleanliness, health and use leaving their working environment only what is actually needed, thus contributing to the safety of food. However, the sense of self-discipline of the employees coupled with audits are essential for the maintenance of the 5S program.