Qualidade de vida no trabalho e bem-estar subjetivo: a percepção dos funcionários sobre as relações interpessoais e estratégias organizacionais

Abstract

Considering the constant evolution of work processes and production methods, it is crucial that organizations prioritize the well-being and quality of life of their employees as a fundamental element to remain competitive and offer excellent services. In this sense, the purpose of the present study was to investigate employees' perception of interpersonal relationships and organizational strategies based on the contextualization of quality of life at work and subjective well-being. For the analysis and results of the empirical study, a questionnaire adapted from Prado (2018) based on Walton (1975) was applied with 24 objective questions through Google Forms and processed through Microsoft Excel. The sample consisted of a total of 101 valid respondents and indicated satisfactory levels of responses. However, some areas of opportunity were identified, especially related to reward items and participation in results and additional benefits. It should be noted that the proposed adjustments are feasible and tend to bring significant benefits both to organizations, reducing absenteeism and increasing productivity and the quality of services provided, and to employees, promoting a balance between professional and personal demands. This study contributed to the advancement of knowledge about quality of work life by employing a comprehensive model that addresses a variety of relevant aspects. The importance of extending this research to other areas and directions is also highlighted, aiming for a broader understanding and the implementation of effective measures to promote well-being and quality of life in the work environment.